Before you head out the door, double-check the meeting time listed on your confirmation. This is the time you want to arrive at the outpost. If you arrive earlier than the listed time, you may spend a lot of time waiting around for the other groups to arrive. If you arrive 20+ minutes after the listed time, you will forfeit your reservation.
Once you arrive at our outpost, check in with our friendly office staff and sign liability waivers. You can also download and print your waivers in advance. If anyone in your group is under 18 years old and will not be accompanied by a parent or legal guardian, they will need to get their waiver signed in advance and bring it with them the day of the trip. After you've checked in, our staff will direct you outside where you will receive your climbing harness and helmet and meet your guide.
We'll head to Granite Gorge, about five minutes up the road, where your adventure begins. After a short hike into the gorge, you'll start learning all the basics from your guide. Depending on how much you want to learn, you'll cover such things as rope management, knot tying, belaying, setting up anchors and more. You can attempt climbs on several different routes of varying difficulty. You'll also do a couple different rappels, from 30 to 75 feet!
For rock climbing, please wear comfortable clothing that you can easily move in. We recommend that you bring layers as it can be cold in the mornings or later in the afternoon. Bring comfortable shoes with good soles such as tennis shoes. You may also want to bring money to purchase souvenirs at our retail shop or to tip your guides. Climbing and zip lining are service industries; gratuities are not expected, but they are appreciated!
For your Ziplining, AVA provides your harness and all technical equipment for ziplining. In addition, please bring the following with you: -Close-toed, sturdy shoes such as sneakers or hiking boots. NO sandals, Crocs, or watershoes allowed. -Long pants, capris, or knee length shorts -No baggy clothing that could get tangled in the harness and gear
We also recommend: -A shirt with a collar, as the harness straps sit close to your neckline and can rub (some notice this, others don't) -Rain Gear (we zip rain or shine) -A small camera (must fit in a pocket and have a wrist strap)
In addition, please secure long hair in a ponytail and tape any body piercings. Do not wear any dangly jewelry.
All trips depart as scheduled regardless of weather. AVA reserves the right to change or substitute river sections at any time due to weather conditions and water levels.
For groups of less than 10 people: Cancellations made prior to 14 days before the trip will be refunded 90% of the total trip cost. Cancellations made within 14 days and outside 2 days before the trip will be refunded 50% of the total trip cost. Cancellations made within 48 hours of the trip are nonrefundable.
For groups of 10 or more: Cancellations made prior to 14 days before the trip will be refunded 90% of the total trip cost. Cancellations outside of one week and inside of two weeks will be refunded 50% of the total trip cost. Cancellations inside of one week are nonrefundable.
NOTE: Cancellation policy applies to the full amount of your trip.
Change policy: Inside of two weeks of the trip, changes made to the date of the trip will result in a $10 change fee per person. Changes may not be made inside of 48 hours.
With Cancellation Insurance: If you have purchased cancellation insurance, you can cancel up until 12 hours before your reservation and receive a refund of 90% of the total trip cost. You can change your trip day up until 12 hours before the trip free of charge. The date change must be in the same year as the original trip date.
AVA reserves the right to cancel any trip due to an insufficient number of bookings. Should we need to cancel your trip, the full cost will be refunded or credited to another trip according to your wishes.
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